Frequently Asked Questions


How Far Do You Travel?

We travel up to 50 miles from Union County. We are open to traveling past 50 miles, however, we charge $0.60 per mile overage as well as an additional $30 travel charge each way.


What is the booking process?

Congratulations! We are so excited to assist you with such a important day in your life. After you fill out our consultation form, we will reach out to set up a time to review the details and move forward to booking. See below for proceeding steps after our consultation conversation:

  1. Depending on your location of set up, we will contact them to confirm room details to ensure your requested package works best for you & the location.

  2. You will receive an email to pay your deposit & sign our rental agreement.

  3. You will create an account for you to access details for your bookings.

  4. You will receive an multiple email reminders starting 45 days in advance, that we will take remainder of the payment a month before event date.

  5. We come and set-up and you enjoy your suite!


What Payments Do You Accept?

We currently accept the below payments:

Credit Cards (All Major Companies), Bank Account, Cash, Paypal.

Our deposit is 25% down, 25% half way through and then balance due 1 month prior to your event.

We have payment plan options below:

  1. 33% down, 15% at halfway point, reminding amount a month before event date.

  2. 10 % down, 10% autopay each month up until the 1 month before the event date

*All deposits have to be electronic if not done in person.

What is Your Covid-19 Policy ?

  • We disinfect all our items after bookings & re-package them.


What is your damaged/stained items policy?

Oh no! We understand mistakes happen. However, depending on the amount damage it will need to be replaced or repaired which will be covered by customer.


How do I become a preferred partner/vendor?


Yay! We are always looking for new partners/vendors to work with. Please visit our page and fill out a form. We will be back in contact in 24-48 hours.

What is your minimum order value?

Yes, we have minimum order value of $300. If you are out state or outside the 50 mile radius the minimum order value is $500.


Which package is best for an event other than an wedding?

We do multiple events! Sweet 16, Fashion Shows, Try-on Parties, Dress Reveal Parties, Quinceañera’s etc. If our standard packages do not work for you, our Al La Carte package is best for you.

What do I need to provide to ensure as great service?

We will need access to the space and it needs to be a blank canvas. Nothing in the space to be able to set up completely. Especially for the Full Experience Package. For our other packages, we just need that part of the space in the room to be clear.